Through synthesis and analysis, we found 4 main themes that heavily affect a social worker’s ability to do their work effectively and impact their wellbeing.
Social workers have difficulty maintaining communication with…everyone.
Due to lack of technology or willingness to engage, communication proved to be a large obstacle for social workers that ultimately effected those needing assistance the most.
Social workers are hopeful that technology can solve the human services industry’s biggest issues.
But, they recognized technology has its own issues like client access, lack of boundaries, and data security and the safety of clients.
Social work isn’t all rewarding experiences–it’s an isolating, exhausting, and sometimes scary career.
With tele-health comes isolation, with home visits fear for their safety, and with technology poor boundaries with clients and coworkers.
Above all, social workers want to protect their clients.
This is difficult to do in an industry filled with bias against those who need compassion and empathy.