From Columbus to Chicago to San Francisco, leaders shared their challenges during our Summer 2025 Product Invitationals.
This summer, we hosted ZoCo’s Product Invitational across three cities—Columbus, Chicago, and San Francisco. At each stop, product leaders posed their big “How do I…?” questions, and the group dug in to listen, reflect, and problem solve together.
Were we swapping war stories? Arguing about AI? Sharing therapy-level confessions? Below is a peek at the cross-city themes that emerged and kept leaders talking.
Leaders wrestled with the messy middle of product work: the gap between sky-high expectations and real-world constraints.
Leaders shared visibility and trust-based tactics like over-communicating tradeoffs, weaving onboarding into the natural user journey, and marketing their team’s insights internally like storytellers, not just researchers. Sometimes, the job isn’t just to deliver. It’s to make the invisible visible.
Visionary CEOs. Shiny new tools. Both can be inspiring and destabilizing, if not exhausting.
Energy and new opportunities can inspire teams to do their best work. But that same energy—when it seeps into day-to-day execution—can derail focus, undo progress, and create whiplash. Leaders described it as walking a tightrope: you want to believe in the potential without letting it bulldoze the structure your teams need to actually deliver. The conversations circled around:
The big lesson: success is about channeling energy, setting boundaries, and anchoring decisions in business outcomes.
Oh, and if you think “just adding a new tool” solves problems—Chicago leaders would like a word.
Our final theme was more personal. Leaders admitted they’re tired, sometimes questioning their own value in the process. Leaders asked:
The conversation turned practical and refreshingly human. Leaders swapped strategies for framing their personal “pitch,” normalizing career cycles with the Hudson Model of Change, and carving out rituals for feedback and celebration—even in tough times.
You’re not just leading products, you’re leading people, including yourself. Protecting energy and defining your own story is as critical as shipping features.
Across cities, one thing kept bubbling up: Product leadership is less about having the right answer, and more about creating clarity—whether that’s for your users, your team, your execs, or yourself.
Sometimes that clarity comes from scrappy experiments. Sometimes it’s from storytelling. And sometimes, it’s just admitting the hard stuff out loud so the team can move forward together.
ZoCo's roundtables bring together product leaders for small, roundtable discussions to process challenges, share insights, and build community. If you're interested injoining us in 2026, request an invite here.
Check out our Ultimate Guide to UX Research & Product Design Services
Looking for insights for healthtech product leaders, delivered to your inbox every few weeks? Sign up for our newsletter.